Related Searches: Panasonic Plasma | Panasonic Viera | Thx


By Paul

from Holly, MI

About Me Casual User

(2 of 2 customers found this review helpful)

Viera TV has low durability

 
1.0

PROS

  • Good Resolution
  • Good picture quality

CONS

  • Durability
  • Customer Support
  • Poor durability
  • Poor Sound Quality

BEST USES

  • Home Theater
  • Attached to Computer
  • Movies
  • Home

Comments:

Panasonic TV lasted roughly 18 months before it stopped turning on. Power button flashes 7 times. Panasonic Support implied they would consider covering some of the repair. However, they said I had to pay for a service call from their preferred repair center and then send them the estimate. The SC board was failed (very common durability issue with the Viera TVs). After paying $110 to have a service call and a $400 estimate, Panasonic Customer service waited 3 days before finally insulting me with an offer to only cover $138 of the repair. Spend you money elsewhere. After a google search of the Panasonic SC Board failure it is clear it is a known quality issue, but Panasonic is perfectly content to not do the right thing and correct their mistakes. Will never buy another Panasonic TV and neither should you!!!



Review Search by Review Search powered by SLI Systems and Review Search powered by Power Reviews